Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour answer guarantee with all our shared hosting packages, meaning each support inquiry you submit is going to be replied to within 1 hour max. Our support team members have been qualified to efficiently correct any issue and to offer you reasonable information on any trouble that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is provided by a team of competent technicians who’re able to answer your inquiry without delay. It is easy to contact the tech support team crew by launching a help support ticket from your Web Site Control Panel or by submitting us an e–mail. On working days, you may also contact us on the telephone or make use of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need guidance while working on your sites within the Control Panel, you can always select the Help key and see your question in the set of articles or blog posts that will come up. We have also turned most of the content articles into educational videos. The catalogue of video tutorials will come up if you click on the Videos press button present in the top right angle.