Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You can find nearly all the answers to your questions in the easy–to–navigate Help Center included in your Web Site Control Panel. It includes an enormous repository with regularly asked questions and exhaustive help articles compiled by our experienced technical support team.

  • Top quality support service

  • Educational Videos

  • We have compiled a selection of instructional video tutorials that detailedly explain how to remedy a typical problem associated with your shared hosting account. You will find the tutorial videos in the Help Center section.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a round–the–clock client support service with a sixty–minute ticket response time guarantee. Our team of trained tech support engineers will be at your disposal to answer all the inquiries that you could have. During off–peak times, a reply will be offered in even less than twenty minutes.