Creating a CNAME record for any of the domain names or subdomains you have within a hosting account allows you to point it to a different domain/subdomain. The forwarded domain will lose all its records - A, MX etc, and will take the records of the Internet domain it is being directed to. In this light, you cannot create a CNAME record to point your domain to a third-party company and maintain a working e-mail service with the first provider. Also, it is essential to know that a CNAME record is always a string of words and never a number as it is commonly wrongly identified as the A record of the Internet domain being forwarded. One of the main uses of a CNAME record is to point a domain address which you own through one provider to the servers of another company assuming you have set up a site with the latter. That way, the website will appear under your own domain, not under some subdomain provided by the third-party company.
CNAME Records in Shared Hosting
Creating a CNAME record using our shared hosting is very simple. Our in-house built Hepsia Control Panel features a section devoted to the DNS records of your domain addresses, so you can set up a new CNAME record for any domain or subdomain hosted in your account in only a few basic steps. You can find a video tutorial in the same section in which you can see the process first-hand. This feature gives you a number of options - if you build a company site on our end, for example, the workers can use their e-mails with the company domain, not with the address of our mail server. If you choose to create a website using a different provider which offers online web design services, you can easily forward a domain address hosted here and use it for the site. Last, but not least, in case you have a web-based store and you have a billing system for http://your-domain.com and/or an SSL certificate, you are able to create a CNAME record for the www subdomain and redirect it to the main domain address, so all your visitors will be forwarded to a secure URL.
CNAME Records in Semi-dedicated Servers
If you have a semi-dedicated server from our company and you wish to set up a CNAME record, it will take only a few clicks to complete this task. The plans are handled using our in-house built Hepsia hosting CP where you will see a section committed to the DNS records of the domain names and subdomains hosted in the account. To set up a CNAME record, you will simply have to pick the record type and the hostname (domain or subdomain), type where the latter will be pointed to and save the change. The new record will be active almost immediately in our system and will propagate worldwide within a couple of hours. Editing or deleting an existing CNAME record inside the account is just as simple and takes a click. In case you experience any troubles, you can go through our in-depth help article, watch the short video on the subject that we have added in the Control Panel, or you can just contact us for help.