Q: What precisely does web site migration mean and what does it entail?
A: The web site migration service that we are offering is free of cost (within a certain limit). We will transfer your site(s) to our top–of–the–line cloud hosting platform without you having to do anything. We know from personal experience that swapping web hosting providers can result in lost info and undesirable downtime. This is why we’ll do all that for you at no cost!We have highly accomplished administrators whose primary task is to make certain that your website works precisely as it did on your old web hosting platform. Our administrators are well–versed in transferring custom–built sites, as well as sites that are based upon popular web applications such as WordPress and Joomla™.
Q: Web site migration seems like a lot of work. How long is it going to take?
A: While we cannot give you an exact time frame, since there are lots of factors, including the size of the web files and databases, the location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll try our best to migrate your site within 48h, and in certain cases – within 24h (in case the content is not large).
Q: Do you need something from me before you start moving my web site?
A: Yeah. We will need the name of the site that you would like us to move. We’ll also require a means to access your present web hosting account so that we can get the content pertaining to your site.
Q: My current web hosting account has sensitive data inside. How can I trust you?
Q: What about downtime? Will my website be offline?
A: While we migrate your web site, it will be available both in your hosting account with us and in your account with your old web hosting provider. As soon as the transfer is finished, we will ensure that everything is functioning properly and that the integrity of your data is not affected before informing you that the transfer is completed. Then we will tell you how to transfer the domain to your hosting account with us and how to change your DNS records.
Q: Will my present web hosting provider need to provide any info/assistance?
A: While we move your web content, your web hosting provider will not be aware of the migration at all. We will not touch base with them in any way.
Q: Which web hosting platforms do you support?
A: Yep. We support all traditional Linux–based hosting platforms. We don’t support Windows–based web hosting platforms, because we don’t provide Windows web hosting solutions ourselves.Additionally, we don’t support proprietary web site creation and administration user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.